Installation Guide

This help article applies to CloudShell 9.3. To see the latest, click here.

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Known Upgrade Issues

Application

Description

All

Although the CloudShell 9.3 GA installer should leave all of your current configurations intact, it does overwrite your existing applications. This may inadvertently affect some of your current settings. It is therefore imperative to back up your databases before upgrading.

TestShell API

Updating drivers using TestShell API assets:

  • After upgrading to CloudShell 9.3 GA, you need to manually update the TestShell API asset in Authoring, and then recompile any drivers using the API methods.
  • Drivers using the API to update values in the Quali Server only require updating of the asset.

Check in all libraries prior to upgrading

Verify that all the libraries are checked in. Checked out libraries are indicated by a different color icon. The parent folder also indicates if the folder contains a checked-out library.

All

Upgrading to CloudShell Version: 9.3 GA is supported from any GA or patch version starting with 6.x GA.

If you need to upgrade from an earlier version, contact Quali Support.

Note: Patches must be installed on GA versions only. Installing a patch on a non-GA version will result in unexpected behavior which may corrupt the database.

All

Real-time virus protection may affect performance.

PortalCloudShell upgrade overrides the language file. Therefore, a copy of the latest file needs to be saved and applied after upgrade. For details, see CloudShell Help's Retitling CloudShell Portal GUI elements article.