Using License Pools

In this article:

About License Pools

A license pool defines the maximum number of active concurrent sandboxes that can be created by users and domain administrators in the domain. License pools are defined by the system administrator and the same pool can be assigned to multiple domains. The domain's license pool limit does not apply to the system administrator.

The License Pools in the system are:

Pool Type


Global License Pool

Holds the total amount of concurrent active sandboxes allowed in the system. The size of the Global License Pool cannot be modified.

License Pool

Holds the number of concurrent sandboxes that can be created in the domain that is using this pool.

Note: The Global License Pool is added, by default, to all new domains. When migrating from an earlier version, the global license pool is added to all domains.

A License pool can be assigned to multiple domains.

Managing License Pools

Note: Every domain must have a license pool.

Creating license pools

To create a new license pool:

  1. In the Resource Manager, click the Admin tab and then click  License Pools.

    The License Pools page is displayed, listing the maximum number of licenses that are available and the number of used licenses.

  2. Click New.
  3. Enter the required information in the following fields:






    The name of the license pool.



    A meaningful description of the license pool.

    Number of Licenses


    The number of permitted concurrent sandboxes. The value must be at least 1 and the highest amount is the number that is set by the concurrent sandbox license.

    Note: The permitted number of sandboxes is the license pool limit plus 1. For example, if the license pool is set to 3 licenses, the domain's users can have up to 3 concurrent sandboxes.



    Licenses can be assigned from the pool to, or removed from, existing domains. Multiple selections are supported. A license pool can be assigned to a single domain or multiple domains. You can also assign a pool to a domain from the Properties page of the selected domain.

  1. Click OK.

    The details of the license pool are displayed in the License Pools page and the number of used licenses is updated accordingly.

Deleting license pools

Before deleting a license pool, make sure it is not assigned to any domains.

To delete a license pool:

  1. In the License Pools page, select the required license pool.
  2. Click Delete.

    A confirmation message informs you that the specified license pool will be deleted and that domains that used that license pool will now be linked to the global pool.

  3. Click OK.

    The details in the License Pools page and the number of used licenses is updated accordingly.

Editing license pools

To edit the details of a license pool:

  1. In the License Pools page, double click the license pool or select it and click Edit.
  2. Edit the required fields in the New License Pool window.
  3. Click OK.

Validating Licenses

A license pool is a subset of the global license pool. The validation is done both for license pool size and global pool size.

The size of the license pool is strictly maintained. When the license pool limit is reached, any new sandbox is rejected.

User Notifications

When the permitted concurrent active sandboxes amount is exceeded, the following notifications are issued:

When the domain license pool limit is reached

The license sandbox owner is notified by way of a warning message. An external user receives a general message. Notification email messages are also sent automatically to the user, domain administrator and system administrator.

When using the global license pool and the maximum number of licenses is reached

If the sandbox owner is a domain administrator or system administrator, he is notified by a warning message popup. In addition a notification email is sent automatically to the system administrator.