Known Upgrade Issues
| Application | Description |
|---|---|
| All | Although the CloudShell installer should leave all of your current configurations intact, it does overwrite your existing applications. This may inadvertently affect some of your current settings. It is therefore imperative to back up your databases before upgrading. |
| TestShell API | Updating drivers using TestShell API assets:
|
| Check in all libraries prior to upgrading | Verify that all the libraries are checked in. Checked out libraries are indicated by a different color icon. The parent folder also indicates if the folder contains a checked-out library. |
| All | Upgrading to any newer CloudShell version is supported from any GA or patch version starting with 6.x GA. If you need to upgrade from an earlier version, contact Quali Support. Note: Patches must be installed on GA versions only. Installing a patch on a non-GA version will result in unexpected behavior which may corrupt the database. |
| All | Real-time virus protection may affect performance. |
| All | CloudShell upgrade overrides custom configuration files, including customer.config, webconfig.xml, Quali.vbs, WebPortal.vbs, httpd.conf and LanguagePortal.Override.xml. Therefore, copies of the latest files need to be saved and applied after upgrade. |
| Insight | When upgrading Insight to a version that includes new dashboards and widgets, these new areas will be empty initially and populate with data over time. For example, when upgrading to Insight 2021.2, the following widgets will be affected: New Users dashboard widgets:
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