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Version: 2024.1

Quali Server Configuration Wizard Fails in "Search Engine health check" Stage

Description

During CloudShell upgrade, it’s possible for old files to remain in the \Quicksearch\bin folder, causing the process to fail because of a java error.

Solution

To resolve the issue:

To resolve the issue:

  1. Stop the Quali Server service.

  2. Create a backup of the Quicksearch folder.

  3. Delete the folder ~\CloudShell\Server\QuickSearch.

  4. Copy the QuickSearch folder from the installation package's CloudShell\Data\Server\Qualisystems\Quali\Server directory.

  5. Place the folder under the Quali Server installation folder (usually at C:\Program Files (x86)\QualiSystems\CloudShell\Server).

  6. For High Availability, enter the cluster name again in the new elasticsearch.yml file.

  7. Run the Quali Server configuration wizard again.