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Version: 2023.3

TestShell Database Permissions

Error Message​

 

Windows Service Logon Info

The service is unable to logon to the Database. The user "LocalSystem” does not have permission to connect to "TestShell” database.

Description​

The above error may appear when creating a new database or using an existing database on a remote database server.

Possible Causes​

Local user does not have permission to open a remote database.

Solution​

To grant CloudShell users permissions for a database on a remote machine:

  1. In the User field of the Windows Service Logon Info dialog box, enter the Local System user or Domain User name.

  2. Specify the full path, for example:

    <Domain>\<Username>

    -or-

    <Local User on RemoteMachine>\<Username>

  3. In the Password field, enter the user’s password.

  4. Confirm the user password and click OK to proceed.